Shipping & Returns Info

Shipping Information

All orders will be dispatched within 24 hours and a tracking number will be emailed to you.

NEW ZEALAND:

NZ Standard Tracked Shipping: NZD$5.00 (1-2 working days for delivery)

NZ Rural Tracked Shipping: NZD$6.50 (3-4 working days for delivery)

 

AUSTRALIA

Australia Tracked Shipping: NZD$25.00 (3-8 working days for delivery)

 

UNITED KINGDOM:

UK Tracked Shipping: NZD$35.00 (9-10 working days for delivery)

 

USA & CANADA:

USA & Canada Tracked Shipping: NZD$45.00 (6-9 working days for delivery)

 

We hope to expand our deliveries overseas, so please let us know where you are located if you are keen to get some MYGM equipment!

 

Returns & Exchange Policy

MYGM can not provide any refund or exchanges for fitness products due to hygiene reasons.

However, if the goods you receive are faulty or incorrect, you may return the goods and MYGM will provide a refund.  Contact the MYGM support team if you need to return faulty or incorrect goods.  Goods must be received unused and in their original packaging for a refund to be provided.  The customer is responsible for the cost to return the item/s.

Any returned parcel sent back to MYGM without acknowledgement from the support team will not be exchanged/refunded.

If you have any questions please email our customer support team at info@mygm.co.nz

 

*MYGM reserves the right to update or change the Returns & Exchange Policy at any time